🤝 CUSTOMER SUPPORT
Effective Date : 16 August 2026
Company Name : HỘ KINH DOANH TIỆN ÍCH GIA ĐÌNH
Registered Address : 1D TMT17 KP3, Phường Trung Mỹ Tây, Thành phố Hồ Chí Minh, Việt Nam
Operation & Communication Office : Chung cư Phương Việt, 1002 Tạ Quang Bửu, KP20, Phường Bình Đông, TP.HCM
📞 1. Contact Support
Our support team is here to assist you with product inquiries, order issues, warranty questions, and general guidance.
Support Channels :
📧 Email: contact@smartlife-vn.com
📞 Phone: 0908 503 900(Vietnamese) & 0981 822 054(English)
🕒 Support Hours: 9:00 – 18:00 (Mon–Sat)
🛒 2. Order Assistance
If you need help tracking your order, updating delivery details, or resolving shipping issues, our team will guide you step‑by‑step.
🧾 3. Warranty & Service Support
We provide lifetime technical support via email. Warranty and service requests follow our Warranty & Service Policy.
🔄 4. Returns & Refunds Support
For return or refund assistance, please refer to our Refund & Return Policy. Our support team will help you initiate and complete the process.
🛠️ 5. Technical Support
If you experience issues with product setup, configuration, or usage, our technical team can assist with troubleshooting and guidance.
📚 6. Frequently Asked Questions (FAQ)
We maintain a growing FAQ section to help customers quickly find answers to common questions.
📬 7. Contact Information
📧 Email: contact@smartlife-vn.com
📞 Phone: 0908 503 900(Vietnamese) & 0981 822 054(English)
🏢 Address: Chung cư Phương Việt, 1002 Tạ Quang Bửu, KP20, Phường Bình Đông, TP.HCM