{"id":1269,"date":"2026-08-16T10:57:35","date_gmt":"2026-08-16T10:57:35","guid":{"rendered":"https:\/\/smartlife-vn.com\/warranty-service-policy\/"},"modified":"2026-10-16T16:42:54","modified_gmt":"2026-10-16T16:42:54","slug":"warranty-service-policy","status":"publish","type":"page","link":"https:\/\/smartlife-vn.com\/vi\/warranty-service-policy\/","title":{"rendered":"Ch\u00ednh S\u00e1ch B\u1ea3o H\u00e0nh &#038; D\u1ecbch V\u1ee5"},"content":{"rendered":"\n<h4 class=\"wp-block-heading\"><strong>\ud83d\udee0\ufe0f Warranty &amp; Service Policy<\/strong> \/ <strong>Ch\u00ednh S\u00e1ch B\u1ea3o H\u00e0nh &amp; D\u1ecbch V\u1ee5<\/strong><\/h4>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h5 class=\"wp-block-heading\"><strong>\ud83d\udd27 1. Warranty Coverage<\/strong> \/ <strong>Ph\u1ea1m Vi B\u1ea3o H\u00e0nh<\/strong><\/h5>\n\n<p class=\"wp-block-paragraph\"><strong>English:<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>T\u1ea5t c\u1ea3 s\u1ea3n ph\u1ea9m SmartLife \u0111\u1ec1u bao g\u1ed3m th\u1eddi h\u1ea1n b\u1ea3o h\u00e0nh <strong>theo quy \u0111\u1ecbnh c\u1ee7a nh\u00e0 cung c\u1ea5p ho\u1eb7c nh\u00e0 s\u1ea3n xu\u1ea5t<\/strong>.<\/li>\n\n\n\n<li>B\u1ea3o h\u00e0nh ch\u1ec9 \u00e1p d\u1ee5ng cho c\u00e1c <strong>l\u1ed7i k\u1ef9 thu\u1eadt t\u1eeb nh\u00e0 s\u1ea3n xu\u1ea5t<\/strong>.<\/li>\n\n\n\n<li>H\u01b0 h\u1ecfng do s\u1eed d\u1ee5ng sai c\u00e1ch, tai n\u1ea1n, l\u1eafp \u0111\u1eb7t kh\u00f4ng \u0111\u00fang ho\u1eb7c t\u1ef1 \u00fd s\u1eeda ch\u1eefa s\u1ebd <strong>kh\u00f4ng \u0111\u01b0\u1ee3c b\u1ea3o h\u00e0nh<\/strong>.<\/li>\n\n\n\n<li>C\u1ea7n c\u00f3 <strong>h\u00f3a \u0111\u01a1n mua h\u00e0ng h\u1ee3p l\u1ec7<\/strong> \u0111\u1ec3 \u0111\u01b0\u1ee3c h\u01b0\u1edfng d\u1ecbch v\u1ee5 b\u1ea3o h\u00e0nh.<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\"><strong>Ti\u1ebfng Vi\u1ec7t:<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>T\u1ea5t c\u1ea3 s\u1ea3n ph\u1ea9m SmartLife \u0111\u01b0\u1ee3c b\u1ea3o h\u00e0nh <strong>theo th\u1eddi h\u1ea1n do nh\u00e0 cung c\u1ea5p ho\u1eb7c nh\u00e0 s\u1ea3n xu\u1ea5t quy \u0111\u1ecbnh<\/strong>.<\/li>\n\n\n\n<li>B\u1ea3o h\u00e0nh ch\u1ec9 \u00e1p d\u1ee5ng cho <strong>l\u1ed7i k\u1ef9 thu\u1eadt t\u1eeb nh\u00e0 s\u1ea3n xu\u1ea5t<\/strong>.<\/li>\n\n\n\n<li>H\u01b0 h\u1ecfng do s\u1eed d\u1ee5ng sai c\u00e1ch, tai n\u1ea1n, l\u1eafp \u0111\u1eb7t kh\u00f4ng \u0111\u00fang ho\u1eb7c t\u1ef1 \u00fd s\u1eeda ch\u1eefa <strong>kh\u00f4ng \u0111\u01b0\u1ee3c b\u1ea3o h\u00e0nh<\/strong>.<\/li>\n\n\n\n<li>Kh\u00e1ch h\u00e0ng c\u1ea7n cung c\u1ea5p <strong>h\u00f3a \u0111\u01a1n mua h\u00e0ng h\u1ee3p l\u1ec7<\/strong> khi y\u00eau c\u1ea7u b\u1ea3o h\u00e0nh.<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h5 class=\"wp-block-heading\"><strong>\ud83d\udcde 2. Warranty Procedure<\/strong> \/ <strong>Quy Tr\u00ecnh B\u1ea3o H\u00e0nh<\/strong><\/h5>\n\n<p class=\"wp-block-paragraph\"><strong>English:<\/strong><\/p>\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Li\u00ean h\u1ec7 v\u1edbi SmartLife qua email ho\u1eb7c \u0111i\u1ec7n tho\u1ea1i.<\/li>\n\n\n\n<li>Cung c\u1ea5p chi ti\u1ebft s\u1ea3n ph\u1ea9m, s\u1ed1 serial v\u00e0 b\u1eb1ng ch\u1ee9ng mua h\u00e0ng.<\/li>\n\n\n\n<li>SmartLife s\u1ebd ph\u1ed1i h\u1ee3p s\u1eeda ch\u1eefa ho\u1eb7c thay th\u1ebf d\u1ef1a tr\u00ean ch\u00ednh s\u00e1ch c\u1ee7a nh\u00e0 cung c\u1ea5p\/nh\u00e0 s\u1ea3n xu\u1ea5t.<\/li>\n<\/ol>\n\n<p class=\"wp-block-paragraph\"><strong>Ti\u1ebfng Vi\u1ec7t:<\/strong><\/p>\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Li\u00ean h\u1ec7 SmartLife qua email ho\u1eb7c s\u1ed1 \u0111i\u1ec7n tho\u1ea1i.<\/li>\n\n\n\n<li>Cung c\u1ea5p th\u00f4ng tin s\u1ea3n ph\u1ea9m, s\u1ed1 serial v\u00e0 h\u00f3a \u0111\u01a1n mua h\u00e0ng.<\/li>\n\n\n\n<li>SmartLife s\u1ebd h\u1ed7 tr\u1ee3 s\u1eeda ch\u1eefa ho\u1eb7c \u0111\u1ed5i m\u1edbi theo ch\u00ednh s\u00e1ch c\u1ee7a nh\u00e0 cung c\u1ea5p\/nh\u00e0 s\u1ea3n xu\u1ea5t.<\/li>\n<\/ol>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h5 class=\"wp-block-heading\"><strong>\ud83d\udeab 3. Warranty Exclusions<\/strong> \/ <strong>Ngo\u1ea1i L\u1ec7 B\u1ea3o H\u00e0nh<\/strong><\/h5>\n\n<p class=\"wp-block-paragraph\"><strong>English:<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>H\u01b0 h\u1ecfng do l\u1eafp \u0111\u1eb7t kh\u00f4ng \u0111\u00fang, ti\u1ebfp x\u00fac v\u1edbi n\u01b0\u1edbc, t\u00e1c \u0111\u1ed9ng v\u1eadt l\u00fd ho\u1eb7c s\u1eed d\u1ee5ng sai c\u00e1ch.<\/li>\n\n\n\n<li>S\u1ea3n ph\u1ea9m b\u1ecb g\u1ee1 b\u1ecf ho\u1eb7c thay \u0111\u1ed5i s\u1ed1 serial ho\u1eb7c tem b\u1ea3o h\u00e0nh.<\/li>\n\n\n\n<li>C\u00e1c m\u1eb7t h\u00e0ng ti\u00eau hao nh\u01b0 pin, d\u00e2y c\u00e1p ho\u1eb7c ph\u1ee5 ki\u1ec7n.<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\"><strong>Ti\u1ebfng Vi\u1ec7t:<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>H\u01b0 h\u1ecfng do l\u1eafp \u0111\u1eb7t sai, ti\u1ebfp x\u00fac v\u1edbi n\u01b0\u1edbc, va \u0111\u1eadp m\u1ea1nh ho\u1eb7c s\u1eed d\u1ee5ng kh\u00f4ng \u0111\u00fang c\u00e1ch.<\/li>\n\n\n\n<li>S\u1ea3n ph\u1ea9m b\u1ecb thay \u0111\u1ed5i s\u1ed1 serial ho\u1eb7c m\u1ea5t tem b\u1ea3o h\u00e0nh.<\/li>\n\n\n\n<li>C\u00e1c linh ki\u1ec7n ti\u00eau hao nh\u01b0 pin, d\u00e2y c\u00e1p ho\u1eb7c ph\u1ee5 ki\u1ec7n.<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h5 class=\"wp-block-heading\"><strong>\ud83d\udd27\ud83d\udcac 4. Service Support<\/strong> \/ <strong>H\u1ed7 Tr\u1ee3 D\u1ecbch V\u1ee5<\/strong><\/h5>\n\n<p class=\"wp-block-paragraph\"><strong>English:<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>SmartLife cung c\u1ea5p <strong>h\u1ed7 tr\u1ee3 k\u1ef9 thu\u1eadt tr\u1ecdn \u0111\u1eddi<\/strong> qua email.<\/li>\n\n\n\n<li>Vi\u1ec7c cung c\u1ea5p linh ki\u1ec7n thay th\u1ebf\/d\u1ef1 ph\u00f2ng ph\u1ee5 thu\u1ed9c v\u00e0o <strong>lo\u1ea1i s\u1ea3n ph\u1ea9m<\/strong> v\u00e0 <strong>chi ph\u00ed v\u1eadn chuy\u1ec3n t\u1eeb nh\u00e0 cung c\u1ea5p\/nh\u00e0 s\u1ea3n xu\u1ea5t<\/strong>.<\/li>\n\n\n\n<li>Chi ph\u00ed v\u1eadn chuy\u1ec3n cho c\u00e1c y\u00eau c\u1ea7u b\u1ea3o h\u00e0nh ho\u1eb7c d\u1ecbch v\u1ee5 ph\u1ea3i \u0111\u01b0\u1ee3c <strong>kh\u00e1ch h\u00e0ng chi tr\u1ea3 v\u1edbi m\u1ee9c gi\u00e1 h\u1ee3p l\u00fd<\/strong>.<\/li>\n\n\n\n<li>T\u1ea5t c\u1ea3 c\u00e1c linh ki\u1ec7n thay th\u1ebf \u0111\u1ec1u l\u00e0 h\u00e0ng ch\u00ednh h\u00e3ng v\u00e0 \u0111\u01b0\u1ee3c nh\u1eadp tr\u1ef1c ti\u1ebfp t\u1eeb nh\u00e0 cung c\u1ea5p\/nh\u00e0 s\u1ea3n xu\u1ea5t.<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\"><strong>Ti\u1ebfng Vi\u1ec7t:<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>SmartLife cung c\u1ea5p <strong>h\u1ed7 tr\u1ee3 k\u1ef9 thu\u1eadt tr\u1ecdn \u0111\u1eddi<\/strong> qua email.<\/li>\n\n\n\n<li>Vi\u1ec7c thay th\u1ebf ho\u1eb7c cung c\u1ea5p linh ki\u1ec7n ph\u1ee5 thu\u1ed9c v\u00e0o <strong>lo\u1ea1i s\u1ea3n ph\u1ea9m<\/strong> v\u00e0 <strong>chi ph\u00ed v\u1eadn chuy\u1ec3n t\u1eeb nh\u00e0 cung c\u1ea5p\/nh\u00e0 s\u1ea3n xu\u1ea5t<\/strong>.<\/li>\n\n\n\n<li>Chi ph\u00ed v\u1eadn chuy\u1ec3n cho y\u00eau c\u1ea7u b\u1ea3o h\u00e0nh ho\u1eb7c d\u1ecbch v\u1ee5 s\u1ebd do <strong>kh\u00e1ch h\u00e0ng chi tr\u1ea3 v\u1edbi m\u1ee9c gi\u00e1 h\u1ee3p l\u00fd<\/strong>.<\/li>\n\n\n\n<li>T\u1ea5t c\u1ea3 linh ki\u1ec7n thay th\u1ebf \u0111\u1ec1u l\u00e0 h\u00e0ng ch\u00ednh h\u00e3ng t\u1eeb nh\u00e0 cung c\u1ea5p\/nh\u00e0 s\u1ea3n xu\u1ea5t.<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h5 class=\"wp-block-heading\"><strong>\ud83d\udcec 5. Contact Information<\/strong> \/ <strong>Th\u00f4ng Tin Li\u00ean H\u1ec7<\/strong><\/h5>\n\n<p class=\"wp-block-paragraph\">\ud83d\udce7 <strong>Email:<\/strong> contact@smartlife.vn <br\/>\ud83d\udcde <strong>Hotline:<\/strong> 090 850 3900 (Ti\u1ebfng Vi\u1ec7t) &amp; 098 182 2054 (Ti\u1ebfng Anh)<br\/>\ud83c\udfe2 <strong>\u0110\u1ecba ch\u1ec9:<\/strong> SmartLife VN, Th\u00e0nh ph\u1ed1 H\u1ed3 Ch\u00ed Minh, Vi\u1ec7t Nam<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n","protected":false},"excerpt":{"rendered":"<p>\ud83d\udee0\ufe0f Warranty &amp; Service Policy \/ Ch\u00ednh S\u00e1ch B\u1ea3o H\u00e0nh &amp; D\u1ecbch V\u1ee5 \ud83d\udd27 1. Warranty Coverage \/ Ph\u1ea1m Vi B\u1ea3o H\u00e0nh English: Ti\u1ebfng Vi\u1ec7t: \ud83d\udcde 2. Warranty Procedure \/ [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1269","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.4 - aioseo.com -->\n\t<meta name=\"description\" content=\"\ud83d\udee0\ufe0f Warranty &amp; Service Policy \/ Ch\u00ednh S\u00e1ch B\u1ea3o H\u00e0nh &amp; D\u1ecbch V\u1ee5 \ud83d\udd27 1. Warranty Coverage \/ Ph\u1ea1m Vi B\u1ea3o H\u00e0nh English: T\u1ea5t c\u1ea3 s\u1ea3n ph\u1ea9m SmartLife \u0111\u1ec1u bao g\u1ed3m th\u1eddi h\u1ea1n b\u1ea3o h\u00e0nh theo quy \u0111\u1ecbnh c\u1ee7a nh\u00e0 cung c\u1ea5p ho\u1eb7c nh\u00e0 s\u1ea3n xu\u1ea5t. 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